Frequently asked questions
99.99% of LOG IN failures are typos. Please DOUBLE check your username and password.
Although the Microsoft Internet Explorer Browser is most commonly used by PC users we have found that it may not be the best for viewing the training.
For the FREE flash plug-in (Essental) - minimum version 8. For the FREE Windows media upgrade, For the FREE Windows Explorer 8 Beta upgrade. The web site will work best with MOZZILA FIREFOX 2.0.0.13 (recommended) browser It has also been tested successfully with Safari 3.1 (also recommended) on both Apple Macintosh OS X and PCs running XP SP2 and Vista 32 bit and 64 bit. For the FREE Adobe Acrobat reader. Safari has some issues still outstanding.
Download: Tutor Handbook (PDF) 76kb , Student Handbook (PDF) 117 kb , Technical Guide for Online Tutors (PDF) 752kb